Privacy Policy

At Peru Global Travel, we take the protection of your personal data very seriously. This policy describes what information we collect, how we use it, and what rights you have over it.

1. Introduction

Welcome to Peru Global Travel. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book our services, or interact with us in any other way. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

Personal identification information

• Contact information: Full name, email address, phone number, mailing address.
• Booking information: Travel details, accommodation preferences, special requirements (dietary, medical, etc.).
• Payment information: Credit/debit card details (processed through secure platforms, we do not store full numbers), bank transfer information.
• Identification documents: Passport number, date of birth, nationality (required for certain tours and procedures).

Browsing information

• Technical data: IP address, browser type, operating system, pages visited, browsing time.
• Cookies: We use cookies to improve your experience on our site. You can configure your browser to reject them.

Communication information

• Correspondence: Emails, WhatsApp messages, phone calls, and any other communication you have with us.
• Surveys and reviews: Opinions you provide through satisfaction surveys or reviews on external platforms.

3. Use of Information

We use your personal information for the following purposes:

4. Sharing Information with Third Parties

We do not sell, rent, or share your personal information with third parties for commercial purposes, except in the following circumstances:

Recipient	Purpose
Tour service providers	Hotels, train operators, guides, transportation companies, restaurants, etc., to coordinate contracted services.
Payment processors	Secure platforms to process card payments (e.g., Culqi, Niubiz, PayPal).
Legal authorities	When required by law or to protect our legal rights.
Review platforms	We may share your email (anonymized) to invite you to leave a review on platforms like Google or TripAdvisor.

5. Data Security

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, or alteration. These measures include:

• Use of SSL encryption protocols for data transmission.
• Restricted access to personal information only for authorized employees.
• Secure storage on servers with firewalls and malware protection.
• Internal privacy policies and staff training.

6. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website, analyze traffic, and personalize content. The cookies we use include:

Cookie Type	Purpose	Duration
Essential cookies	Necessary for basic site functionality.	Session
Performance cookies	Analyze how users interact with the site (Google Analytics).	Up to 2 years
Functionality cookies	Remember your preferences (language, currency).	Up to 1 year

You can configure your browser to reject all cookies or to indicate when a cookie is being sent. However, some site functions may not work properly.

7. Your Rights Over Your Data

In accordance with Peru's Personal Data Protection Law (Law No. 29733), you have the following rights:

• Access: Request information about what personal data we have about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Cancellation: Request deletion of your data when no longer necessary.
• Opposition: Object to the processing of your data for specific purposes, such as marketing.
• Revocation of consent: Withdraw your consent at any time.

To exercise these rights, contact us at privacidad@peruglobaltravel.com. We will respond to your request within a maximum of 15 business days.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any changes by posting the new policy on this page and updating the effective date. We recommend reviewing this page regularly.

9. Contact

If you have questions, concerns, or wish to exercise your rights, you can contact us through: